Terms & Conditions
These terms govern your use of ToothFairyAI's AI chat service. By using our service, you agree to these terms and our Privacy Policy.
Service Agreement
These Terms constitute a legally binding agreement between you and ToothFairyAI. By using our AI chat service, you accept these terms.
What We Provide
- AI Chat Service: Access to our AI assistant for conversations and assistance
- Account Management: User accounts with conversation history
- Customer Support: Help with technical issues and account questions
Service Description
ToothFairyAI provides:
- AI Chat Interface: Conversational AI for various tasks and questions
- Document Processing: AI assistance with document analysis and creation
- Workspace Features: Organized spaces for your AI interactions
- API Access: For developers integrating our AI capabilities
Account Requirements
When using our service, you must:
- Provide Accurate Information: Use a valid email address and accurate details
- Keep Credentials Secure: Protect your login information
- Notify Us of Issues: Report any unauthorized access immediately
- Follow Usage Guidelines: Use the service appropriately and legally
Usage Restrictions
You agree not to:
- Use our service for illegal activities
- Attempt to hack or break our security measures
- Share your account with unauthorized users
- Upload harmful or malicious content
- Use the service to spam or harass others
- Reverse engineer our AI models
Data & Privacy
🔒 How We Handle Your Data
We process your conversations and documents using secure infrastructure and follow standard data protection practices.
Data Retention Policy
- Chat Sessions: Automatically deleted when your session ends
- Account Information: Retained while your account is active
- Workspace Documents: For paid accounts, documents are retained for 30 days after subscription expiration for data recovery purposes
- Usage Analytics: Anonymous data kept for service improvement
Privacy Standards
- Data Protection: We follow industry-standard privacy practices
- No Training Use: Your conversations aren't used to train our AI models
- Secure Processing: All data is encrypted during transmission
Service Availability
We strive to keep ToothFairyAI available, but we can't guarantee 100% uptime. Our service may be temporarily unavailable for:
- Maintenance: Scheduled updates and improvements
- Technical Issues: Unexpected system problems
- High Demand: During peak usage periods
- Security Incidents: If we need to address security concerns
Limitation of Liability
ToothFairyAI provides its service "as is." We do our best to provide a reliable service, but we can't be held responsible for:
- Service Interruptions: Temporary unavailability
- Data Loss: Though we work to prevent it
- AI Accuracy: Our AI may sometimes provide incorrect information
- Third-Party Issues: Problems with external services we rely on
Changes to Terms
We may update these terms from time to time. When we do, we'll:
- Post the updated terms on our website
- Send you an email notification if you have an account
- Give you reasonable notice before major changes take effect
Contact & Support
For questions about these terms or our service, contact us at:
Email: support@toothfairyai.com
Dispute Resolution
If you have a problem with our service, please contact us first. We'll work with you to resolve issues fairly and quickly.
Last Updated: June 2025 • Effective: Immediately upon publication